JAGGAER bolsters the digitalisation of procurement processes at Cosentino, a Spanish family-owned company with an international presence and a world leader in the production of surfaces for architecture and design.

During a presentation on the progress of its digital transformation, Cosentino highlighted its readiness to continue enhancing and strengthening capabilities within its strategic Procurement Department.

Juan Carlos Gallardo, Cosentino’s Global Head of Suppliers and Processes, summed up with the word “flexibility” the achievements enabled by JAGGAER’s technology. “We deliver a fast and dynamic experience. Internal clients feel part of this digital transformation and we’ve minimised bureaucracy as much as possible, while adapting to the company’s strategic direction, “he said.

Towards Transformation 2.0

In 2018, Cosentino implemented its first digital platform and earned UNE 15896 certification for Value-Added Procurement Management. Following new regulations, the company embarked on its Transformation 2.0 journey in 2023 and migrated to the JAGGAER platform to manage its procurement and supplier operations.

Having completed its five-year Agenda ‘24 plan — launched in 2020 with 45 initiatives to align procurement with sustainability regulations — the company will now unify and standardise its procurement processes within JAGGAER. This includes negotiations, supplier management, and handling of non-conformities.

Digitalisation has brought Cosentino benefits such as increased visibility, transparency, and agility in its operations. Administrative tasks have also been significantly reduced: for instance, in its Procurement Board, the workload of managing up to 1,700 Excel sheets per year, equivalent to more than 700 man-hours in total, has now been eliminated.

Carlos Tur, JAGGAER’s Country Manager for Spain and Portugal, comments: “Cosentino stands out for its ability to integrate sustainability into both corporate and procurement strategies. We’re highly motivated to take on the company’s new challenges: achieving environmental and social targets while generating competitive value through the digitalisation of procurement and supplier management.”

More Suppliers, More Sustainability

By 2026, Cosentino aims to increase the number of critical suppliers assessed and certified under ESG criteria from 250 to 300, reducing supply chain risks through its partnership with EcoVadis.

In 2021, the company launched its own ESG Academy to train suppliers in sustainability, tailored to its own standards. As a result, Cosentino has begun incorporating relevant regulations into its procurement processes, such as the Corporate Sustainability Reporting Directive (CSRD).

“Our procurement area is always evolving and built on a foundation of pragmatism. We’re ready to grow by incorporating new processes and adapting to real-time circumstances, while also ensuring a smooth and effective user experience for our internal clients,” concludes Gallardo.